Now that you know, what a debit card is, it’s time to learn how to get one. At Santander Bank, we know you need access to your funds as soon as possible. If you’re a new checking account customer, we’ll help you order a debit card as part of the application process. Need a replacement debit card? We’ve got you covered there, too.
Whether your debit card is lost, stolen, or damaged, you can easily order a replacement debit card online, via our Mobile Banking app, in-person, or over the phone.
Visit a local branch and speak to a representative to order a new debit card in person.
Contact a Customer Service Representative at 877-768-2265.
Your new debit card and Personal Identification Number will arrive in the mail within 5–7 business days in unmarked envelopes. For additional security, your card and PIN will be mailed separately.
After you receive your new or replacement debit card in the mail, you can activate it in 1 of 3 ways:
Not sure where your debit card is? First and foremost, take advantage of our security feature, Santander® Instant Card Hold. Log in to Online Banking or your Mobile Banking App, click on the “ATM & Debit Card Services” tab in Online Banking or “Manage Cards” in Mobile Banking App, and select “Instant Card Hold” to immediately put your card on hold. If you find your debit card, go online to turn it back on. ◊
Don’t have an online banking profile? Learn how to enroll in online banking now.
Don't have our Mobile Banking App? Download it from the App stores.
